I'm an awful person, and I should die...well, she thinks so anyway.

I am, by default, and by nature, a pretty laid back, courteous person (that was a lot of commas).  I usually expect other people to act in manner similar to my own, especially when they are supposed to be service oriented.  Today's rude interaction came as some surprise, firstly because I was calling a place dedicated to rescuing cats from kill shelters, secondly because the woman I had talked to yesterday was three hundred times more amicable and understanding.  Here's a brief (no it's not) example of what the conversation was like:

I only mentioned that my wife was at her wits end with the cat and that the cat was keeping us up nights and ruining the house.  This lady was all piss and vinegar the moment she got on the phone.  While I did stay on the phone with her, trying to impress upon her the reason that I wanted to bring the cat to that shelter (they are a no kill facility) the lady continued to express her cat rage by contradicting me at every turn.  I had made it abundantly clear that I did not want the cat put down, which she answered with a smarmy "well, if you take the cat to one of THOSE shelters, she'll be dead before you leave the parking lot"to which I replied "I know...that's why I'm telling you that I want to bring her to your shelter." She finished this whole thing by telling me that they were completely booked on Saturday.

I'm sorry, did she say "booked"?  I'm dropping off a cat and her things.  I don't need an appointment or questions or an exit interview.  Send me some paperwork, I'll fill it out and hand it to you when I drop the cat off.

We love the cat, we've done everything we can to try and keep her, but she is slowly driving the both of us insane and has pretty much guaranteed the loss of our security deposit.

However, after speaking to this women...I'm not sure whether this shelter is the best place for kitty...